Bio-One owner, Owen McGovern, immediately responded to my on line inquiry, and came after conventional working hours to view the task, explaining the process very thoroughly and clearly. He contacted my insurance company immediately, contacting me promptly with the arrangements. He and his assistant arrived the very next day well ahead of the arranged job start time and finished well within the estimated completion time. He and his assistant were careful, sensitive, and were shining examples of professional courtesy and expertise. They quietly and efficiently went about their tasks, cleaned up after themselves, leaving a pristine task site. I would highly recommend this company and owner, Owen McGovern.
Valerie Breedlove
My partner and I recently moved to Eugene, and unfortunately our new garage was a bit of a disaster––the biggest problem was the rodent droppings, but it was just overall covered in dirt and cobwebs and general grossness. I contacted the Eugene Bio-One team for help cleaning out rodent droppings, and from the beginning, Erik was very responsive, helpful, informative, and kind. He offered to provide an estimate either through me sending photographs of the space/what needed cleaning or by coming out to take a look; I really appreciated the photograph option as it gave me more flexibility/less to worry about without having to schedule an in-person estimate. I unfortunately had to do a lot of back-and-forth as I needed to discuss with a few different parties before being able to commit, but Erik was always patient and never seemed even remotely annoyed or frustrated. When I was finally ready to schedule, he and his crew were able to come and help me out the next day. Erik kept me informed every step of the way, and even agreed to take a look at our attic for an estimate/opinion once they were done in the garage, as well, despite me completely forgetting to ask him if that was okay before they were actually there. And when they were done, our garage looked AMAZING! It practically sparkled it was so clean. All that dirt and grime and grossness was gone along with the rodent droppings, and for the first time since moving in I actually didn't feel gross being in the garage. I can't thank Erik and the Bio-One team enough for the incredible job they did, the peace of mind they have brought me and my partner, or the kindness and professionalism they have demonstrated throughout. If you're in the Eugene area and need a biohazard cleanup/decontamination crew, Erik and crew are the way to go.
Artemis Grey (Remi)
I very highly recommend Bio-One Eugene for extreme cleaning and biohazard cleanup. Owen and his crew are conscientious, hard working, responsive, and they do great work!!
Karen Chilina
Owen McGovern of Bio-One was very thorough and professional in addressing the clean up under our house. Owen is very courteous, was on time and answered all of our questions and concerns. By providing before and after photos there was no doubt to the work that was completed. Our home went up for sale shortly after Owen completed his work and needless to say the inspection went well. I am so pleased that we were fortunate enough to have Owen on the job. I highly recommend Bio One and would not hesitate to use their services again. Thank you so much Owen we truly appreciate the great work!
Robert G
Finally, I am able to give a review. I accidentally called Erik up early this morning. He did a great job, and the place smells so clean because of what he did; it encourages me to clean it up more, so thank you very much Erik; I'm sorry--embarrassed about the late night call. Greg Bader, Edgewood Villa Condos.
Greg Bader
