My partner and I recently moved to Eugene, and unfortunately our new garage was a bit of a disaster––the biggest problem was the rodent droppings, but it was just overall covered in dirt and cobwebs and general grossness. I contacted the Eugene Bio-One team for help cleaning out rodent droppings, and from the beginning, Erik was very responsive, helpful, informative, and kind. He offered to provide an estimate either through me sending photographs of the space/what needed cleaning or by coming out to take a look; I really appreciated the photograph option as it gave me more flexibility/less to worry about without having to schedule an in-person estimate. I unfortunately had to do a lot of back-and-forth as I needed to discuss with a few different parties before being able to commit, but Erik was always patient and never seemed even remotely annoyed or frustrated. When I was finally ready to schedule, he and his crew were able to come and help me out the next day. Erik kept me informed every step of the way, and even agreed to take a look at our attic for an estimate/opinion once they were done in the garage, as well, despite me completely forgetting to ask him if that was okay before they were actually there. And when they were done, our garage looked AMAZING! It practically sparkled it was so clean. All that dirt and grime and grossness was gone along with the rodent droppings, and for the first time since moving in I actually didn't feel gross being in the garage. I can't thank Erik and the Bio-One team enough for the incredible job they did, the peace of mind they have brought me and my partner, or the kindness and professionalism they have demonstrated throughout. If you're in the Eugene area and need a biohazard cleanup/decontamination crew, Erik and crew are the way to go.
Artemis Grey (Remi)
Eric and his team are kind and efficient. Highly recommend to anyone else needing bio cleanup.
Phill Kirton
I very highly recommend Bio-One Eugene for extreme cleaning and biohazard cleanup. Owen and his crew are conscientious, hard working, responsive, and they do great work!!
Karen Chilina
Finally, I am able to give a review. I accidentally called Erik up early this morning. He did a great job, and the place smells so clean because of what he did; it encourages me to clean it up more, so thank you very much Erik; I'm sorry--embarrassed about the late night call. Greg Bader, Edgewood Villa Condos.
Greg Bader
Erik was a lifesaver! He came within 2-3 hours of my call. He was very kind to my mother during a difficult time. He even made sure she had something to use when she was throwing up. Very professional and great with communication.
Tiphanie Bello